Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Vehicle details (when required for support)

  • Radio ID (ESN) for activation assistance

Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Website usage data through cookies and analytics tools


2. How We Use Your Information

We use your information to:

  • Provide activation and troubleshooting support

  • Respond to customer service inquiries

  • Process service-related requests

  • Improve our website and customer experience

  • Communicate important updates regarding our services

We only collect information necessary to provide efficient and reliable support.


3. Sharing of Information

Radio For Car XM does not sell, rent, or trade your personal information to third parties.

We may share information only when:

  • Required by law or legal process

  • Necessary to protect our rights or prevent fraud

  • Working with trusted service providers who assist in operating our website or delivering services (under confidentiality agreements)

We may assist customers with services related to SiriusXM, but we do not control or manage their subscription databases.


4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no system is 100% secure, we take reasonable precautions to safeguard your data.


5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve site functionality

You may choose to disable cookies through your browser settings, though some features of the website may not function properly.


6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage users to review their privacy policies separately.


7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for communications

To exercise these rights, please contact us using the information provided on our Contact page.


8. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.


9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.


10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Radio For Car XM through our official support channels.


Your trust matters to us. Radio For Car XM is committed to maintaining transparency, protecting your information, and providing dependable satellite radio support services.